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If you’re ever unhappy with any Sharefolio Services or products for any reason, contact our support team.

Examples of full refunds we’d grant:

• If you were just charged for your next month of service but you meant to cancel, we’re happy to refund that extra charge.
• If you forgot to cancel your account a couple months ago and you haven’t used it since then, we’ll give you a full refund for a few back months.
• If you tried one of our products for a couple months and you just weren’t happy with it, you can have your money back.

Examples of partial refunds or credits we’d grant:

• If you forgot to cancel your account a year ago, and there’s been activity on your account since then, we’ll review your account usage and figure out a partial refund based on how many months you used it.
• If we had extended downtime (multiple hours in a day, or multiple days in a month) or you emailed customer service and it took multiple days to get back to you, we’d issue a partial credit to your account.